JWPlayer – Autostart cause video to not show, but audio still runs

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We just started using some of the jwplayer javascript events and one of the problems we first came across, was a problem with IE8. I myself have tested the video location on multiple platform but this must be a particular variant of IE8 , which has problems with this.

The jwplayer forums suggested that it was a cache issue, however I implemented the cache solution and that was not effective. The computer I was able to identify with this issue was a Dell Vostro 220 series Windows 7 home Premium Running IE8 (8.0.7600.1635) in any mode (Quirks, standards or even IE7 compatability). The following relevant video components were found:

  • Flash Version 10.0.42.34
  • Quicktime 7.6.6 (1673)
  • Windows Media Player 12.0.7600.16667
  • Silverlight 4.0.605.

The issue occured both with an flv and a wmv file. The video was being streamed across RTMP.

The symptoms are a black (blank) screen , but audio is displaying correctly.

The solution for those looking to still autostart is implement a start request once jwplayer is ready.

<Script language=”javscript”>jwplayer(‘container’).onReady(function() { jwplayer(‘container’).play(false);});</script>

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Category: Technology